ImageCenter Interactive Teller Capture – The Promise of Check 21 Delivered

Interactive Teller Capture is a comprehensive solution that integrates with Symitar Episys, supports Check 21, and brings powerful new levels of scanning convenience to the teller level of any credit union. Interactive Teller Capture uses industry-standard Character and Legal Amount Recognition (CAR/LAR) to automatically determine the value of each check and then auto-populates the appropriate Episys data fields for teller review. Automated capture reduces the potential for human error, and the time a member spends at the teller window. Approved check information is seamlessly fed back into Episys where the transaction is posted and made available for processing through Check 21 and other complementary systems. The system eliminates manual teller stamping on the back of checks and offers a high read rate in the mid-90 percent range. It also provides early fraud detection. Searches for bounced checks become easier because checks are linked to specific member accounts and transactions, not just the check writer. As part of ImageCenter Image Capture, Interactive Teller Capture helps credit unions streamline the processing of checks, enabling them to trim operating expenses while building member loyalty through faster and more accurate check posting and service.

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