TeleBank - Self-service telephone banking solution
TeleBank is an affordable, interactive remote banking solution that enables financial institution customers to use a touch-tone phone for around-the-clock access to account information and the ability to initiate routine financial transactions. Customers can use this full-service voice response telephone banking system to check account balances, verify cleared checks, initiate real-time fund transfers, make loan payments, request fax statements, and more. TeleBank offers a multi-lingual feature, male or female voice options, and customizable system greetings and closing messages. This solution offers detailed reporting capabilities, an account alert feature, and an administrative website financial institution employees can use to customize features and account accessibility for customers. This solution reduces the number of phone calls made to financial institutions, giving tellers more time to concentrate on building business relationships.
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