Lending Solutions Support
The Service Desk is monitored from 7:00 a.m. - 7:00 p.m. U.S. Central Time on weekdays. After-hours emergency support requests must be submitted by phone at +1 800-365-4091.
News & Updates
Memorial Day Holiday Reminder
ProfitStars will be closed Monday, 27 May, in observance of Memorial Day. After-Hours Emergency Protocol (see above for details) remains available; however, non-emergencies will be reviewed the following business day.
Product Guides Now on Portal
Find product guides by searching "PKB" (acronym for Portal Knowledge Base) within the Knowledge Base search bar on the ConnectWise Welcome page.
CLMS/FactorSoft Release 3.16 Webinar - Now Registering!
Catherine Killam, Product Specialist, will walk us through the latest enhancements an fixes. Register here.
CLMS/FactorSoft Shared Hosted Systems were updated to Version 3.16 on Saturday, May 4, 2019.
Questions? Email us at LS-Help@profitstars.com.
Now Registering for FactorSoft Administration - This new, two-day classroom event will help participants develop the skills to effectively administer the FactorSoft program for their organization's needs. Learn more.
Now Registering: FactorSoft Basics for
Account Executives –
New to FactorSoft? Need a refresher? This two-day classroom event will help
users develop the skills needed to effectively operate the FactorSoft
application through instruction, discussion, and hands-on exercises. Several
dates to choose from. Learn more.
Now Registering: SQL Report Writing
Workshop – We’re
offering hands-on interactive sessions in a small group format at our training
facility in Birmingham, AL. Learn more.