Lending Solutions Support
The Service Desk is monitored from 7:00 a.m. - 7:00 p.m. U.S. Central Time on weekdays. After-hours emergency support requests must be submitted by phone at +1 800-365-4091.
News & Updates
CLMS/FactorSoft 3.16 SP3 Update
The CLMS/FactorSoft 3.16,SP3 update is now available for testing for on-premises and dedicated hosted clients.
Product Guides Now on Portal
Find product guides by searching "PKB" (acronym for Portal Knowledge Base) within the Knowledge Base search bar on the ConnectWise Welcome page.
Now Registering for FactorSoft Administration - This new, two-day classroom event will help participants develop the skills to effectively administer the FactorSoft program for their organization's needs. Learn more.
Now Registering: FactorSoft Basics for
Account Executives –
New to FactorSoft? Need a refresher? This two-day classroom event will help
users develop the skills needed to effectively operate the FactorSoft
application through instruction, discussion, and hands-on exercises. Several
dates to choose from. Learn more.
Now Registering: SQL Report Writing
Workshop – We’re
offering hands-on interactive sessions in a small group format at our training
facility in Birmingham, AL. Learn more.